Privacy Policy

Company Name: Fleet Care ELD

Fleet Care ELD (“we,” “our,” “us”) respects your privacy and is dedicated to protecting the personal information of our customers, drivers, fleet managers, and website visitors. This Privacy Policy defines how we collect, use, store, and disclose information when you interact with our website, purchase ELD (Electronic Logging Device) solutions, or use our compliance services.

1. Information We Collect

Personal Details: Name, phone number, email, mailing address, company/fleet name, and driver license number (if applicable).
Account Data: Login credentials, subscription plans, and payment details.
Fleet & Device Data: Vehicle identification number (VIN), engine hours, odometer readings, GPS locations, Hours of Service (HOS) logs, and diagnostic data.
Website Usage Data: IP address, browser type, pages visited, device type, cookies, and analytics information.

2. How We Use Your Information

We may use collected data to:

Provide and manage our ELD and compliance services.
Ensure FMCSA and DOT compliance for fleets.
Send important updates, compliance alerts, and account notifications.
Process payments and manage billing.
Improve customer experience through analytics and support.
Maintain security and prevent fraudulent use of services.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

Regulatory Authorities: When required by FMCSA, CARB, DOT, or law enforcement.
Trusted Partners: Payment processors, hosting providers, analytics services, and shipping carriers.
Business Transfers: If Fleet Care ELD merges, sells, or restructures its business.

4. Data Security

We use industry-standard encryption and secure servers to protect customer data. While we take strong precautions, no method of transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may request to:

Access or correct your personal information.
Delete your account and associated data.
Opt-out of promotional emails.
Restrict certain types of processing.

To exercise these rights, email us at info@fleetcareeld.com

6. Cookies & Tracking

Our website uses cookies to enhance user experience, monitor traffic, and personalize services. You can disable cookies in your browser settings, but some features may not function properly.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

8. Policy Updates

We may update this Privacy Policy from time to time. The updated version will always be available on our website with a revised effective date.

9. Contact Us

Email: info@fleetcareeld.com

Phone: +1(510)788-2700

Address: 17036 S Harlan Rd, Lathrop, CA 95330, United States